Support

ZeroPoint is a session-logging and inventory app for shooting ranges. You log range days, tag range / friends / guns / ammo, track inventory (brand and grain), and get low-ammo and maintenance alerts based on rounds you've logged. It does not automatically detect shots or measure paper targets.

You can use ZeroPoint without an account for local logging. To unlock sync and Pro features, open your profile and choose Create Account. Use email and password, or sign in with Apple or Google where available.

Free users can log sessions with data stored on the device. Pro adds cloud backup and sync, expanded storage, deeper statistics, and other Pro extras. Your data is yours — we never sell it.

As you log rounds in sessions, ZeroPoint updates ammo inventory and round counts on your firearms. You set thresholds for low-ammo warnings and cleaning / maintenance intervals. Alerts are based on what you logged — not on sensors or target photos.

Subscriptions are managed through your Apple ID or Google Play account. On iOS: Settings → [Your Name] → Subscriptions. On Android: Google Play → Menu → Subscriptions. Pro features remain until the billing period ends.

Cloud data is retained for 30 days after the subscription ends. Re-subscribe within that window to restore full access. After 30 days, cloud data may be deleted. Data stored locally on your device remains.

Go to Settings → Data & Privacy → Export Data. You can export sessions, firearms, and related records in a portable format. Available to all users.

Go to Settings → Account → Delete Account. This permanently deletes your account and associated server data. Export anything you want to keep first — deletion cannot be undone.

Force-close and reopen the app, then confirm you're on the latest version from the App Store or Google Play. If it continues, email support@zeropointlog.com with your device model, OS version, and what you were doing when it crashed.